Contact Search for Outbound Dialer HubSpot Update

Okay. So have you ever, like, been about to make a call and then, you have to go hunt down a phone number?

Oh, tell me about it.

Right. It's the worst, but that's what we're diving into today.

Yeah.

Because HubSpot you know, HubSpot. Right?

Of course.

They actually just solved this with their outbound dialer with a really, I think, clever update. And even though it seems small, it actually is a pretty big deal when we're talking about, like, sales and service, you know, efficiency and just getting things done.

It's funny because it is something we all deal with. Right? I mean, every time you have to pick up the phone and make a call and you go, hold on a second. I gotta go find their number or whatever it might be. It's like, oh, come on.

So true.

That little, like, friction point.

Totally. So no more toggling between screens. Basically, that's what it is. Right?

Exactly. So the idea is you're in the dialer. You're ready to go. You're about to connect with somebody, but you need to just, like, double check something, the name of their company. Then you can search for that right there without having to leave the dialer.

Yeah. And it's not just company name. It's name. It's email address. It's phone number.

Like, whatever you might need to search for.

Which in sales, every second counts.

Absolutely.

Yeah. You can shave off even a couple of seconds here and there by having this little thing, you know, it all adds up.

Totally. It's funny. We were just talking about this the other day. I think this is part of a larger movement in the sauce world

Mhmm.

Towards, like, frictionless selling or whatever you wanna call it. Yeah. I'm a little bit The idea is, like, how do you just make it so easy that it just, like, removes all the obstacles in the way? And you focus on actually building relationships and closing deals, not on, like, you know, trying to click around and find the right button.

And the best part is HubSpot's already on top of it, automatically logging your calls, and putting them with the contact in your CRM. So that's one less thing you have to do.

Yeah. That's always the best. Right? You're like, wait. This is just happening automatically in the background.

I don't even have to, like it's like magic.

It's like having a little assistant

Right.

That does all that for you. So this isn't just for 1 or 2 plans. This is for a lot of the HubSpot tiers, the professional customer platform, enterprise customer platform, sales pro, sales enterprise, service pro, and service enterprise.

It's cool because it shows that they're trying to provide value across the board there.

That Right.

They're not just like, oh, you want this one little feature? You gotta, like, upgrade to our top tier plan Totally. Which I think is important.

Right.

I think that speaks to kind of their values.

So I have a question for you listening right now. How much time do you think that you could save realistically if you had this one little thing in your workflow?

Yeah.

Is it 5 minutes? Is it 10 minutes? Because if you think about it, that's time you could be using to actually do things that are gonna push the needle forward in your business.

I was just thinking that. I was like, instead of hunting for that number Yeah. Like, what could you be doing? Right? It makes you realize how many of these little inefficiencies are just kinda built into our day to day Right.

And we don't even realize it.

It's like death by a 1,000 paper cuts.

Yeah.

All these little things that you're like, if only I didn't have to do this. Well, now you don't.

There you go.