HubSpot Update: Use Meeting Rotations in Scheduling Pages for Weighted and Even Distribution
HubSpot Meeting Rotations Update
Source: HubSpot Product Update, October 7, 2024
Topic: New Meeting Rotations Feature for Scheduling Pages
Key Themes:
- Improved Round Robin Scheduling: This update introduces Meeting Rotations, providing more control and flexibility over round robin scheduling in HubSpot.
- Automation and Efficiency: Meeting Rotations automate member updates and streamline scheduling page management, saving time and reducing manual effort.
- Fair and Strategic Meeting Distribution: The update enables even distribution of meetings amongst team members or weighted distribution based on specific criteria, ensuring fairness and allowing for strategic assignment.
Most Important Ideas/Facts:
- Meeting Rotation Functionality: Users can create Meeting Rotations by navigating to Settings > Tools > Meetings > Meeting Rotations.
- Dynamic Membership: Rotations can be populated based on teams or groups of individuals. Any changes made to the team or group automatically update the rotation.
- Distribution Logic: Users can choose between even distribution of meetings or a weighted distribution. This allows for assigning different meeting loads based on factors like experience level or performance.
- Scheduling Page Integration: Meeting Rotations are integrated with scheduling pages. When a visitor accesses the page, they will only see the availability of the next rep in the rotation, determined by the chosen distribution logic.
- Automated Updates: Changes made to a Meeting Rotation automatically reflect on all scheduling pages using that rotation.
- User Requirements: To be booked through a scheduling page's meeting rotation, reps must have:
- Calendar connected to HubSpot
- Scheduling pages turned on
- Sales Hub Pro+ seat
- "Available" toggle turned on in the Meeting Rotation settings.
Key Quotes:
- "Instead of prioritizing showing the most availability on a scheduling page before assigning a meeting, round robin scheduling pages will now offer the option of distributing the meeting assignments evenly between rotation members or assigning meetings based on a weighted rotation."
- "This way, teams can choose to give onboarding reps fewer meetings, assign the most meetings to the best sales reps, or give every rep an equal number of meetings."
- "Using a meeting rotation to populate your scheduling page members can save time. Round-robin members can be populated based on a team or a group of individuals through a meeting rotation. When any changes are made to the Meeting Rotation, those changes are reflected in all scheduling pages that use that meeting rotation."
Target Audience:
This update is relevant to HubSpot users in Sales Pro, Sales Enterprise, Service Pro, and Service Enterprise tiers who utilize scheduling pages and round-robin meeting distribution.
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